Privacy Policy

Effective Date: November 2025

1. Introduction

Welcome to KeyPrice, a property pricing and market intelligence platform operated by JH Ngobeni Properties (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in compliance with the Protection of Personal Information Act (POPIA) and applicable international data standards.

This policy explains how we collect, use, and safeguard your personal data when you:

• Subscribe to our newsletters or market reports,
• Use our website or platform,
• Engage with our property pricing tools or insights.

2. Information We Collect

We may collect and process the following information:

• Personal Information: Name, email, company name (optional), contact preferences.
• Platform Data: Property listings viewed, searches performed, and reports accessed.
• Technical Data: IP address, browser type, and usage analytics collected through cookies.

3. How We Use Your Information

We use your information to:

• Provide property pricing data, analytics, and reports,
• Send you relevant updates, newsletters, and alerts,
• Improve our tools, insights, and user experience,
• Respond to your queries and support requests,
• Comply with legal and security obligations.

We do not sell or trade your personal data to third parties.

4. Email Communications

You receive KeyPrice emails because you subscribed through our website, requested a report, or engaged with our platform in a professional capacity. You may unsubscribe or resubscribe at any time using the links provided in our emails.

5. Data Storage and Protection

Your data is securely stored on our managed servers with appropriate safeguards, including:

• Secure access controls,
• Encryption and password protection,
• Limited staff access based on role and necessity.

We retain your data only as long as necessary for the purposes outlined above or as required by law.

6. Sharing of Information

We may share limited information only with:

• Service providers who assist with email delivery, analytics, or hosting (under strict confidentiality),
• Regulatory authorities, if legally required.

We never share or sell personal data for marketing by third parties.

7. Your Rights

Under POPIA and other data protection laws, you have the right to:

• Access and request a copy of your data,
• Request correction or deletion of inaccurate information,
• Withdraw consent or unsubscribe from communications,
• Object to processing for specific purposes.

To exercise these rights, contact us at support@keyprice.co.za.

8. Cookies and Analytics

We use cookies to improve your browsing experience and measure platform performance. You can adjust your browser settings to refuse cookies; however, some features may not function properly.

9. Contact Us

If you have any questions about this policy or how we handle your information, please contact:

KeyPrice Privacy Office
📧 support@keyprice.co.za
🌐 www.keyprice.co.za

10. Updates to This Policy

We may update this policy from time to time. Any significant changes will be communicated via email or on our website.